Privacy Policy rmking88 – Malaysian User Data Protection

1Introduction and Scope of This Policy

This Privacy Policy ("Policy") is published by rmking88 ("we", "Platform") and describes in detail our practices regarding the collection, use, disclosure, and protection of your personal information when you use our website at https://rmking88.pro, the rmking88 mobile app, and all related services.

This Policy applies to all users of the rmking88 platform, including website visitors, registered users, and active members. By accessing or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms in this Policy, we encourage you to discontinue use of our platform.

2Personal Information We Collect

Rmking88 only collects information that is strictly necessary to provide you with a safe and quality service. Here is a comprehensive overview of the types of data we collect:

Identity and Contact Information

• Full name as shown on a valid identity document.
• Identity card number or passport number (for the KYC process).
• Date of birth for age verification (18+).
• Email address and mobile number.
• Current residential address.

Financial Information

• Bank name and bank account number for deposit and withdrawal processing.
• In-platform transaction history (deposits, withdrawals, wagering).
• E-wallet information such as your registered Touch 'n Go or GrabPay account number.

Technical & Usage Data

• IP address, device type, operating system, and browser type.
• Access log data including login timestamps, session duration, and pages visited.
• Geolocation information at the country or city level (not precise GPS coordinates).
• Cookie data and related tracking technologies (see Section 6).

3How We Use Your Information

All information collected is used for legitimate and transparent purposes. rmking88 uses your data to:

• Account processing: Creating, verifying, and managing your account including the required KYC process.
• Service delivery: Processing deposits, withdrawals, wagering, and all transactions on the platform efficiently and securely.
• Legal compliance: Meeting legal requirements related to anti-money laundering (AML), counter-terrorism financing, and applicable financial regulations.
• Platform security: Detecting, investigating, and preventing fraud, illegal activity, or violations of platform policies.
• Communication: Sending transaction notifications, account updates, promotional information (where you have given consent), and responses to customer support inquiries.
• Service improvement: Analyzing usage data in aggregate (without identifying individuals) to improve the user experience and develop new features.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.

Rmking88 will not use your data for purposes unrelated to the above without obtaining your consent first.

4Data Sharing and Disclosure

Rmking88 respects your privacy. We do not sell your personal data. Data is only shared in the following limited circumstances:

• Accredited service providers: Third parties that help us run our operations, such as payment gateway providers, licensed game providers, and identity verification services – all bound by strict confidentiality agreements.
• Legal requirements: Where required by law, court order, or directive from a regulatory authority, we will disclose the requested information within the specified scope only.
• Platform protection: In cases involving fraud investigations or serious illegal activity, information may be shared with the relevant law enforcement authorities.
• Business transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction – with prior notice given to users.

5Data Security Measures

Rmking88 continuously invests in security infrastructure to ensure your data is always protected. Key security measures we employ:

• Encryption in transit: All data communication uses TLS 1.3 protocol with 256-bit SSL encryption – no data is transmitted in plain text.
• Encryption at rest: Sensitive data stored in our database is encrypted using AES-256, the same standard used by government security agencies.
• Two-factor authentication (2FA): An additional security layer to protect your account from unauthorized access even if your password is compromised.
• 24/7 Monitoring: An active intrusion detection system monitors suspicious activity around the clock, with automated responses to identified threats.
• Regular security testing: Penetration testing and security audits are conducted periodically by certified independent third parties.
• Secure password management: User passwords are stored in hashed form using the bcrypt algorithm – we do not store passwords in plain text.

6Cookies and Tracking Technologies

Rmking88 uses cookies and similar tracking technologies to enhance your experience on our platform. Here is an overview of the types of cookies we use:

• Essential Cookies: Cookies required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Saving user preferences such as language, time zone, and display settings for a more personalized experience.
• Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes — data is collected in aggregate and does not identify individuals.
• Performance Cookies: Monitoring platform response times and identifying technical issues to ensure optimal performance.

You can manage your cookie settings through your browser. Please note, however, that disabling certain cookies may affect the functionality and user experience of the rmking88 platform.

7Your Rights as a User

As an rmking88 member, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights:

8Data Retention Period

Rmking88 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by applicable law.

• Active account data: Retained for the duration your account is active and updated continuously in line with any changes to your information.
• Financial transaction data: Retained for a minimum of 7 years in accordance with AML legal requirements and Malaysia financial regulations.
• Security logs: Retained for 12 months for security investigation and fraud prevention purposes.
• Marketing data (where applicable): Retained until you withdraw consent or request removal from the list.
• Data after account closure: Certain information may be retained for up to 5 years after account closure in compliance with legal obligations, after which data will be securely deleted or anonymized.

9Cross-Border Data Transfers

In the course of its operations, rmking88 may transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers will only take place when:

• The transfer destination has equivalent data protection laws or is recognised as providing an adequate level of protection.
• Appropriate and legally binding data transfer agreements have been established between rmking88 and data recipients.
• Technical and organizational protection measures equivalent to Malaysia or international standards have been implemented by the recipient.

10Children's Privacy

The rmking88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from minors under the age of 18.

If we discover that personal data from a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on our platform, please contact our support team immediately.

11Amendments to This Privacy Policy

Rmking88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt.

For any significant changes, we will notify you via an in-platform notice or your registered email at least 14 days before the changes take effect. The "Updated" date at the top of this page will always reflect the latest version of this Policy.

Continued use of the platform after any amendments means you accept the updated Privacy Policy. We encourage you to review this page periodically.

12Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the rmking88 platform.
• Support Email: [email protected] (response within 1 business day).
• Official Complaints: For privacy complaints requiring a formal investigation, please send full details via email with the subject line "Privacy Complaint – [Your Account Number]".

This document is a binding agreement between you and rmking88. By using our platform, you agree to the collection and use of your information as described in this Privacy Policy.